Processing time
Orders are processed within 1-2 business days. You'll receive a confirmation email with tracking information once your order has shipped.
Delivery within Australia
Standard shipping typically takes 5-10 business days depending on your location. Remote areas may take slightly longer.
Shipping costs
Shipping costs are calculated at checkout based on your order and delivery address.
Order tracking
Once your order ships, you'll receive a tracking number by email so you can follow your delivery every step of the way.
Delayed or missing orders
If your order hasn't arrived within the expected timeframe, please contact us via our Contact page and we'll help track it down.
Incorrect address
Please double check your shipping address at checkout. We are not responsible for orders delivered to an incorrect address supplied by the customer, but we'll do our best to help resolve any issues.